I am not sure we could be any happier with a product than we are with PaperCut. Some products have a nice interface, some have great inner workings, and others have great support. PaperCut has it all – and it’s at a price you can’t beat.
Considering PaperCut’s complexity and power, it is remarkably simple to maintain. Not once in the 3 years we’ve had it have we come across an issue that their support hasn’t been able to resolve in just a couple of days (if not the same day).