How do I add credit to a user?

Select the user from the groups list, and click on the adjust link next to the credit or select the Adjustment & Charges tab.

How do I add a new user to the system?

PaperCut NG will automatically add users to the system the first time they print. If your new user initial settings rules are defined correctly under groups section, the user will automatically be created with the designated starting credit and settings.

If you have added a large batch of new users, you can force the addition of these users immediately via the User/group synchronization option under the Options section. For more information see the section called “User and Group Synchronization”.

How should I make a change to more than one user?

If you need to make a change to more than one user, consider using the Bulk user actions link located under either the User or Groups section. This allows bulk modification of user settings based on their network group membership. See the section called “Bulk User Operations”.

How do I grant administrator access to a trusted person to manage a group of users?

Administrator level access can be granted to trusted individuals. See the section called “Assigning Administrator Level Access”. By using advanced access control rights, administrators can be limited to a subset of users (a group) via the option Limit access to users only in group.

How can I prevent new users from being added automatically?

See the section called “On Demand User Creation”.

Due to technical reasons I'm unable to create new groups in my domain. Can I create groups in PaperCut NG?

Yes. Groups may also be defined via a text file (e.g. a tab-delimited file). Simply place your group definition file at the location

    [app-path]/server/data/conf/additional-groups.txt

See the template file additional-groups.txt.tmpl in the same directory for an example and further information.

I have two different networks with different username naming conventions (e.g. j.smith and jsmith). Is this supported?

Yes. You can enable Username aliasing under Options → Advanced

Another option to set up username aliasing is described in the file below:

    [app-path]/server/data/conf/username-aliases.txt.tmpl

See the comments in this file for more information.

Can I manage my own set of users inside PaperCut NG (as well as / instead of importing users from a user directory)?

Yes. PaperCut NG is designed to keep user management simple and automated, but it is possible to manage users inside PaperCut NG as well as or instead of using users from a user directory. Users managed by PaperCut NG are termed internal users. For more information see the section called “Internal Users (users managed by PaperCut NG)”.