Chapter 5. Services for Users

Table of Contents

Introduction
User Client
User Client Deployment
User Web Pages
Summary
Environmental Impact
Shared Accounts
Rates
Use Card
Add Credit
Transfers
Transaction History
Recent Print Jobs
Recent Internet Use
Jobs Pending Release
Web Print
Mobile User Web Pages
Gadgets/Widgets and more...
Paper-Less Alliance Widget
Windows Vista Gadgets
Web Widgets

Introduction

How a user experiences and interacts with PaperCut MF will vary depending on how it is implemented. When configured as a silent monitoring solution, users may not even know PaperCut MF is in use. In other environments, users will make extensive use of the various services that are available.

Services are provided to users through one of two interfaces:

the User Client

The User Client is an optional piece of software that provides additional functionality. The client software may be used to serve a number of purposes including to:

  • Display the user's account balance (for print charging or quota environments)

  • Display account selection or print conformation popups.

  • Show system messages such as "low balance" notifications.

  • Display popup warnings as configured by the administrator (e.g. Print policy discourage printing of emails).

  • Provide popup authentication services in anonymous desktop environments.

PaperCut user client on Mac OS X

Figure 5.1. PaperCut user client on Mac OS X

The appearance of the user client tool may be customized to fit in with your organization. More information is available in the section called “Customizing the User Client Tool window”. The features visible to the user (e.g. popup dialogs) are a function of server-side settings and are configured by the administrator.

the User Web Pages

The User Web Pages provide additional features that may be of use to users. Functionality includes summaries and logs of usage, using TopUp/Pre-Paid Cards, transferring funds and displaying usage costs. The User Web Pages are accessed either via the Details... link on the User Client window, or via the browser URL http://[server_name]:9191/user .

PaperCut user web pages

Figure 5.2. PaperCut user web pages

The appearance of the user web pages may be customized to fit in with your organization's existing intranet, web pages or color scheme. More information is available in the section called “Customizing the User web pages”.

Example of customized user web pages

Figure 5.3. Example of customized user web pages

More information about each of these areas is available in the following sections.