Web Print Configuration

Administrators must nomininate which printers are available for use with Web Print. Smaller organizations may wish to make all printers available. Larger organizations may wish to restrict to a subset, e.g. limiting access to printers located in public areas. A printer may be enabled for use with web print via Printers[select printer]Advanced ConfigurationEnable Web Print (users may upload documents to print).

Tip

To easily enable all printers for use with Web Print:

  1. Select Enable Web Print functionality on the [Template printer].

  2. Copy the setting to all other printers using Copy settings from printer to printer.

General Web Print configuration settings can be found in the admin interface at OptionsGeneralUser Features.

Web Print settings in the admin interface

Figure 21.15. Web Print settings in the admin interface

SettingDescription

Enable Web Print (allow users to uploads documents for printing)

When enabled a Web Print item will appear in the navigation menu of the user web interface, and users will be able to use Web Print functionality. When disabled this item will not be visible and Web Print functionality will not be available to users.

Maximum document/file upload size

If a user uploads a document greater than the specified size (in MB) their upload will be rejected.

Only allow uploads from users in this group

This option may be used to restrict Web Print access to a particular group of users. When this option is enabled users not in the specified group will not see the Web Print item in the navigation menu.

Allowed user IP addresses

This option may be used to restrict Web Print access to a select IP address range. For example, access might be limited to systems on a wireless network (i.e. force users on the wired network to use standard print queues).

Address ranges may be entered in the format: 1.2.3.0/255.255.255.0.

Introductory message

This message appears on the first page after a user clicks the Web Print item, and can be used to explain the service, offer site-specific advice or other information to assist the user.

HTML is supported, e.g. <p> tags may be used to start a new paragraph, or an <a> tag may be used to provide a link.

Table 21.3. Web Print Settings

Print Options for Web Print Jobs

The print options selected during the Web Print wizard are currently limited to the number of copies to print. Other print options such as grayscale, duplex, paper size etc. are selected based on the default options on the print queue.

If it is important to provide the user with a print option choice, e.g. when the same printer has trays for Letter and Legal paper, two print queues may be created and set up with different default settings. E.g. one print queue called Library Printer (Letter) that defaults to the Letter size and tray, and a second print queue (pointing to the same physical printer) called Library Printer (Legal) that defaults to the Legal size and tray.

Note

The developers hope to be able to support grayscale and duplex print options in the near future.

Designing Printer Maps / Custom Printer Selection Lists

Part of the Web Print wizard involves selecting the target printer from a list. This is fine most environments, but organizations with many printers or large sites may prefer something that provides users with more context about the printer they are selecting.

Web Print: selecting a printer from the list, which may be replaced with a map or custom list

Figure 21.16. Web Print: selecting a printer from the list, which may be replaced with a map or custom list

Using a graphical map can assist users to find the most convenient printer. A map allows a user to select a printer by location, rather than guessing the printer's location based on its name. Using printer maps or other types of custom printer lists in PaperCut MF does not require any special or proprietary software - they can easily be implemented using open standards and free software.

Web Print: printer selection map with a simple floor plan

Figure 21.17. Web Print: printer selection map with a simple floor plan

Custom content is loaded in place of the printer list by placing the appropriate file at [app-path]/server/custom/web/ as described in the following table:

File NameDescription

printer-map.html

If this file exists it will be loaded as an HTML page and displayed in an iframe in place of the printer selection list. The HTML may contain any content or images including links to other pages (which will also be loaded in the iframe by default).

printer-map.svg

If this file exists it will be loaded as a SVG page and displayed in an iframe in place of the printer selection list. The SVG may contain links to other pages or other SVGs. An SVG may be created using software such as Microsoft Visio or the free/open source Inkscape, and is a convenient way of displaying a map or floor plan with clickable links.

Table 21.4. Files used for custom printer selection in the Web Print wizard

Tip

Any custom content placed in [app-path]/server/custom/web/, such as additional images, can be accessed via a URL beginning with /custom/. For example if a file named floor-plan.png is placed in [app-path]/server/custom/web/ it can be accessed via the URL /custom/floor-plan.png.

Tip

The custom printer map is displayed in an iframe with dimensions 776px x 400px. If the content is larger than this then scrollbars will be visible (the area will not be expanded to fit the content).

Example 1: Creating a Printer Map Using an HTML Image Map

This example runs through the process of creating a printer map using HTML with image maps. This method is most suitable if you have floor plan images and/or arial photos of your site (e.g. in PNG or JPEG format). If you have a plan in SVG/vector graphic format then the section called “Example 2: Creating a Printer Map Using SVG” may be more suitable.

The source for this example can be found at [app-path]/server/examples/printer-maps/html-image-map/.

For this example we will create a printer selection map with two layers: a site plan and floor plans. Users first choose a building from the site plan, then choose a printer from the building's floor plan. We have two buildings: Building A and Building B. Each building has one floor of interest with identical floor plans and five selectable printers.

Web Print: printer selection map with a simple site plan

Figure 21.18. Web Print: printer selection map with a simple site plan

  1. The first step is to create a file named printer-map.html at [app-path]/server/custom/web/. This file will be loaded as an HTML page in an iframe in place of the default printer selection list, and may contain any content you choose, including links to further pages. Open this file in a text editor.

  2. We then add the site plan image:

    <img src="site-plan.png" usemap="#buildings"
         style="width: 422px; height: 190px; border: none;" />

    The usemap="#buildings" attribute tells the image to look for an image map with the name buildings. Image maps allow you to make parts of an image "clickable". For more information about the HTML <map> element see xhtml.com's map element reference.

  3. Now we define the image map.

    <map name="buildings">
      <area shape="poly" coords="" href="building-a.html"
            alt="Building A" title="Building A" />
      <area shape="poly" coords="" href="building-b.html"
            alt="Building B" title="Building B" />
    </map>

    Here we have defined a new image map called buildings with two clickable areas. These areas are polygon shapes (shape="poly"), which means we can specify a list of points that will form the outline of the clickable area (i.e. the area inside the points will be clickable).

    Clicking the first area will load the page building-a.html. The alt and title tags provide information about the link and display a tooltip when the user hovers over the area.

  4. We have defined two areas and the pages they will link to but we have not yet defined the coordinates for these areas. This is done using the coords attribute of the two area tags. Using an image editor we can find coordinates for the outline of the two areas. Most image editors, including MS Paint, display pixel coordinates when hovering the mouse over the image.

    Using the image editor we find the following points for Building A (the lefthand building), starting from the top left corner, in (x,y) format: (0,48), (84,0), (143,34), (143,142), (60,190), (0,155). Pixels are counted from the top left corner of an image, so the coordinate (60,190) means "60 pixels from the top, 190 pixels from the left".

  5. We repeat the previous step for the second building to get coordinates similar to: (242,50), (320,4), (422,63), (422,135), (332,190), (226,131).

  6. Now that we have the clickable area coordinates we can define them in our image map.

    The definition for the area tag when using a poly type shape tells us that the coordinates are specified in a list of x,y coordinates (i.e. "x1,y1,x2,y2...xn,yn"), so we enter the coordinates in the coords attributes as follows:

    <map name="buildings">
      <area shape="poly"
            coords="0,48,84,0,143,34,143,142,60,190,0,155"
            href="building-a.html" alt="Building A"
            title="Building A" />
      <area shape="poly"
            coords="242,50,320,4,422,63,422,135,332,190,226,131"
            href="building-b.html" alt="Building B"
            title="Building B" />
    </map>

  7. Opening printer-map.html in a web browser should now display the site plan image. Hovering the mouse over each building should display the link cursor and indicate a link to the respective pages.

  8. The next step is to create the building-a.html page. Using a similar process to the existing page we add floor-plan.png and create an image map for it:

    <img src="floor-plan.png" usemap="#printers"
         style="width: 600px; height: 362px; border: none;" />
    
    <map name="printers">
      <area shape="rect" coords="4,289,22,307" href=""
            alt="building-a\Printer 1"
            title="building-a\Printer 1" />
      <area shape="rect" coords="33,342,51,360" href=""
            alt="building-a\Printer 2"
            title="building-a\Printer 2" />
      <area shape="rect" coords="58,342,76,360" href=""
            alt="building-a\Printer 3"
            title="building-a\Printer 3" />
      <area shape="rect" coords="521,7,566,23" href=""
            alt="building-a\Plotter 1"
            title="building-a\Plotter 1" />
      <area shape="rect" coords="571,88,592,129" href=""
            alt="building-a\MFP 1"
            title="building-a\MFP 1" />
    </map>
    
    <div>Building A (<a href="printer-map.html">back</a>)</div>

    This map is mostly similar to the previous one, except that we have defined five rectangle shapes (shape="rect") and provided a link back to the main site plan (printer-map.html).

    Rectangle shapes in an <area> element are defined with the coordinates of top left and bottom right corners ("x1,y1,x2,y2").

  9. Now we have the images and shapes in place for the site plan and one building's floor plan. To finish off this building we now need to define what happens when each printer is clicked. This is done using a JavaScript function selectPrinter. Calling selectPrinter('my-server', 'Library Printer') will submit the form on this step of the Web Print wizard, selecting the printer called Library Printer, hosted on the print server called my-server.

    We can call this JavaScript function when one of the defined areas is clicked by setting the href attribute as follows:

    <area shape="rect" coords="4,289,22,307"
          href="javascript:parent.selectPrinter('building-a',
                                                'Printer 1');"
          alt="building-a\Printer 1"
          title="building-a\Printer 1" />

  10. Repeat the previous step for the remaining printers, taking care that the server and printer names are entered correctly. Note that the printer name is the printer's unique name on the print server, and may be different to the printer's "share name".

  11. Repeat the steps to create building-a.html to create building-b.html (or simply copy the file and modify to suit).

  12. Test the Web Print wizard to ensure that clicking on a building takes you to that building's floor plan, and clicking on a printer submits the form to select that printer. Note that if the names you've used for the printers don't actually exist in your PaperCut MF server then you'll see an error message about the printer not being available. You may like to modify the details for one of the printers to match a real printer so that the wizard can be tested end-to-end.

    The source for this example contains some additional tweaks to improve browser consistency, such as removing the border and white background of the iframe in Internet Explorer.

Example 2: Creating a Printer Map Using SVG

This example explains how to use an SVG image for a clickable printer map. This method is most suitable if you have plans or drawings in a vector format that can be saved as SVG. Otherwise the section called “Example 1: Creating a Printer Map Using an HTML Image Map” may be more suitable.

An example SVG floor plan with clickable printers can be found at [app-path]/server/examples/printer-maps/html-image-map/.

Modern web browsers are capable of displaying an SVG file in a similar way to displaying a web page. Mozilla Firefox and Opera can display SVGs "out of the box", and Microsoft Internet Explorer can display SVGs using the Adobe SVG Viewer add-on. In addition to drawing the image parts of the image may be made "clickable" to provide links to other pages or, as in this case, to call a JavaScript function that selects a printer.

In this example we will describe how to take an existing SVG image and make parts of it clickable so that a printer may be selected.

Tip

A Microsoft Office Visio drawing can be saved as SVG and used in this example.

  1. Download and install Inkscape, the free/open source vector graphics editor, and use it to open your SVG.

  2. Select the object that should be made "clickable". You should see a dotted background around the object.

  3. Right-click the object and select Create Link.

  4. Right-click the object and select Link Properties.

  5. In the Link Properties dialog that appears, enter a value for the Href field like: javascript:parent.selectPrinter('server', 'printer');, where server is the name of the print server and printer is the name of the print queue.

  6. Repeat to create links for each printer in the image.

  7. Select FileSave As... and choose a file type of Plain SVG (*.svg). Save the image to [app-path]/server/custom/web/printer-map.svg on the PaperCut MF server.

  8. Try the Web Print wizard to test. The SVG should be visible on the first step of the Web Print wizard in place of the printer list. Clicking a print should move on to the next step.

Advanced Web Print Configuration

The following advanced configuration options are available via the config editor. See the section called “Using the Config Editor” for information about using the config editor.

Config NameDescription

web-print.job-idle-timeout-mins

If a Web Print job remains unchanged for longer than this period of time it is considered finished and is "cleaned up". The document and associated files are removed, and the job will no longer appear in the user's list of current Web Print jobs.

The default idle job timeout is 20 minutes.

web-print.job-rendering-timeout-mins

The Web Print server is given this length of time to render a Web Print document. If a print job has not been generated from the document after this time the job is marked as errored and associated files are removed.

The default job rendering timeout is 5 minutes.

web-print.max-copies

This is the maximum number of copies a user may print via Web Print. This option exists to prevent users accidentally (or thoughtlessly!) printing too much.

web-print.hot-folder

When a user uploads a file via the Web Print interface is it written into the "hot folder" along with a .metadata file containing information about how to print the job (data selected by the user in the Web Print wizard). The Web Print server looks for new files in this folder and prints them as required. The default hot folder location is [app-path]/server/data/web-print-hot-folder/. An alternate location can be specified using this config key. The location must be local to the PaperCut MF primary server (it cannot be a network share or mapped drive due to Windows denying share access to the SYSTEM account).

Table 21.5. Web Print Config Editor Keys

The following configuration options are available in the Web Print server configuration file, located at [app-path]/providers/web-print/[platform]/web-print.conf.

Config NameDescription

hotfolder

The location of the Web Print hot folder. This is generally a mapped drive letter (Windows) or a mount point that maps to a file share (Mac, Linux). It may also be a local path, if the Web Print server software is running on the same system as the PaperCut MF primary server.

debug

Set to on to enable debug logging.

Table 21.6. Web Print Server Config File