Monitoring PaperCut MF system health

You can use 3rd party monitoring tools (such as, Nagios, Pingdom, Zabbix) to monitor the PaperCut MF application server status. PaperCut MF provides a System Health API that exposes a REST API endpoint, which monitors the current state of the database. To perform a status check, configure the 3rd party tool to send an HTTP GET request to the following Ping URL: http://[primary_server]:[port]/rpc/api/rest/public/status. This test performs a server check to test if the back end database is available. If the status check succeeds, an HTTP response status 200 is sent back with the following JSON response:

For more information about the System Health API, see Monitoring Your Servers using the System Health API.

Tip

For customers using Site Servers, you can reference those servers directly: http://[site_server]:[port]/rpc/api/rest/public/status

Tip

For customers using external tools (such as Pingdom), open the relevant ports in your firewall.