A PaperCut MF system may comprise many software components, such as secondary servers, locally installed user clients and release stations. As we strive to maintain backwards compatibility between versions, it is generally not required to upgrade these components along with an Application Server upgrade. However we do recommend that you do upgrade all components as best practice.

By contrast, all site servers must normally be upgraded at the same time as your Application Server.

Check the release notes to determine if a database schema upgrade is to be performed. If the release does require a database schema upgrade, you may need to allow extra time for the upgrade process.

Download the PaperCut MF installer for your platform. In accordance with best practice we recommend that you archive your install programs just in case you need to reinstall in the future or roll back to a previous version.

Download the PaperCut MF installer for your platform. In accordance with best practice we recommend that you archive your install programs just in case you need to reinstall in the future or roll back to a previous version. Take some time to read the release notes for this version as they may highlight considerations during upgrades.

Schedule approximately 10 minutes downtime. It is suggested to choose a time of day with minimal network activity. If there is a large volume of data in the system (for example if the system has been running for more than a year, or there are more than 5,000 users) the upgrade may take longer. With very large installations it may be appropriate to schedule an hour or more of downtime.

Take a point-in-time backup of the data by pressing the Backup Now button located under Options → Backups. This will ensure you have a copy of the important data.

As a precaution on very large systems, we recommend backing up the whole PaperCut MF directory. Existing overnight backups may have taken care of this task, however take a few moments to grab an up-to-date backup now. For example, create a zip archive of the directory:

        C:\Program Files\PaperCut MF\
                        

or the equivalent path on Linux or Mac.

Run the installer downloaded in step 1 and install into the same location as the existing install.

After the install has completed allow a few minutes before accessing the system. The system may need to perform a database upgrade and this will be performed in the background. If you try to access the application while a database upgrade is in progress a message displaying the upgrade status will be displayed. IMPORTANT: Do not shutdown the application while an upgrade is in progress. Wait for the upgrade to complete.

After the install is complete, log into the system and perform some tests to ensure all is working as expected and the system is monitoring user activity as expected. Sites running on Novell OES Linux are advised to restart their iPrint Print Manager. Administrators may find the post upgrade test plan useful.