Chapter 18. Licensing and Support

Table of Contents

Installing a License
Technical Support & Further Information

This section describes how to install the PaperCut NG license you receive after purchase, and also provides information about gaining support and assistance.

Installing a License

PaperCut NG licenses are issued as a digitally signed file. Installing the license file into the application enables the software for use within your organization.

To install the license file supplied by your vendor:

  1. Save the license file to your hard disk. Your desktop is a handy location. Files are typically named PaperCut NG-[orgname].license.

    Tip

    There is no need to unzip the file. The file can be loaded into the system as supplied.

  2. Log into the PaperCut NG administration interface.

  3. Navigate to the About page.

  4. Scroll down to the Register section and click the Browse... button.

  5. Locate the license file saved in step 1 and click Open.

  6. Click the Install license button.

  7. Verify license information is correctly listed in the About page.

Note

The file supplied is simply a digitally signed and zipped text file containing your license information. It's converted to ZIP format to minimize size. If you're interested in viewing the contents of the file, rename the file to .zip and simply open it in any ZIP extraction utility.

If you have a question about your license or need assistance please email the PaperCut Software International Pty Ltd technical support team and they will be more than happy to assist you.