Table of Contents
- Preface
- 1. Introduction
- 2. Installation
- Installation on Windows
- Installation on Apple Mac
- Installation on Novell OES Linux (iPrint)
- Step 1 - System Requirements & Printer Setup
- Step 2 - Create the host user account and firewall settings
- Step 3 - Download and installing
- Step 4 - Configuration Wizard
- Step 5 - Printer/iPrint Configuration
- Step 6 - Sharing Client Software
- Step 7 - Testing
- Step 8 - Deployment for a Professional (Client Billing) Installation
- What next?
- Installation on Linux (CUPS and/or Samba)
- Step 1 - System Requirements
- Step 2 - Create the host user account and firewall settings
- Step 3 - Download and installing
- Step 4 - Configuration Wizard
- Step 5 - Printer Configuration
- Step 6 - Sharing Client Software
- Step 7 - Testing
- Step 8 - Deployment for a Professional (Client Billing) Installation
- What next?
- Testing the Installation
- 3. Implementation by Example
- 4. Quick Tour
- 5. Services for Users
- 6. Advanced User Management
- Groups in PaperCut NG
- Setting up quota allocations
- New User Creation Rules
- Bulk User Operations
- Using Overdrafts
- Batch User Data Import and Update
- Batch User Card/Identity Update
- Looking up card numbers in an external database
- Disabling user printing with time latches
- Office/Department History
- User Management Quick Reference
- 7. Advanced Printer Management
- Adding and Removing/Deleting/Ignoring Printers
- The Template Printer
- Copying Printer Settings
- Renaming a printer
- Disabling printers with time latches
- Managing printing using differential charging
- Using filters and restrictions
- Managing printer groups
- Cost Adjustments
- Popup Authentication
- Color Detection
- Validating page counts using hardware checks
- Watermarking/Job Annotation
- Behavior on Server Connection Failures
- Toner Levels (for supported printers)
- Printer Quick Reference
- Refunding Print Jobs
- Custom Printer Fields
- 8. Shared Accounts
- Creating a Shared Account
- Account Naming Guidelines
- Client Security
- The Account Selection Popup
- Account Selection in Non-Domain Environments (Workgroups)
- Batch Shared Account Import and Update
- Shared Account Synchronization
- Bulk Shared Account Operations
- Shared Account Quota Allocation
- Shared Account Cost Multiplier
- Advanced Shared Account Options
- 9. Reports
- 10. Hold/Release Queues & Print Release Stations
- 11. Find Me Printing and Printer Load Balancing
- 12. System Management
- 13. TopUp/Pre-Paid Cards
- 14. Configuring Secondary Print Servers and Locally Attached Printers
- 15. Net Control in Detail
- 16. Advanced Customization
- 17. Advanced Scripting (Print Scripting)
- 18. Licensing and Support
- 19. Deployment on an External Database (RDBMS)
- 20. Web Print (Driver-less printing via a web browser)
- 21. PaperCut & AirPrint (iPad / iOS Printing)
- 22. Web Cashier
- 23. Clustering and High Availability
- 24. PaperCut NG on Linux
- 25. Print Authentication
- About Authentication and Printing
- Handling Unauthenticated (non-domain) Laptops
- The Authentication Cookbook - Recipes by example
- Windows systems with generic logins
- Windows laptops that do not authenticate against a domain
- Windows print server using LDAP or eDirectory authentication
- Mac OS X systems with generic user accounts
- Mac OS X systems using domain authentication via Open Directory
- Mac OS X systems using domain authentication via Windows Active Directory
- Mac OS X laptops (or single user systems) printing to Windows print queues
- Linux Workstations in a lab environment with printers hosted on a Windows server
- Linux Workstations in a lab environment with printers hosted on Linux CUPS server
- Linux laptops (or single user systems)
- Multiuser Unix terminal servers
- Further Recommendations
- 26. Mac Printing in Detail
- 27. Running in a Workgroup Environment
- 28. Managing Guests and Internal Users
- 29. Multiple Personal Accounts
- A. Tools - database, server-command scripting, and APIs (Advanced)
- B. Troubleshooting & Technical FAQ's
- C. Advanced LDAP Configuration
- D. Proxy server configuration
- E. Capacity Planning
- F. Upgrading From a Previous Version
- G. Upgrading from PaperCut Quota
- H. Example User Information Sheets
- Example 1: Printing with the popup confirmation window
- Example 2: Printing with shared accounts (for staff)
- Example 3: Printing using a release station
- Example 4: Refunding a print job (for staff)
- Example 5: Adding credit using a TopUp/Pre-Paid Card
- Example 6: Printing from a wireless network or laptop (Web Print)
- I. Software License Agreement (EULA)
Dashboard
Users
Groups
Accounts
Printers
Internet
Reports
Cards
Options
Application Log
AboutList of Figures
- 1.1. The user client tool
- 1.2. The User Client account selection popup
- 1.3. The Windows print queue
- 1.4. PaperCut NG Architecture - an advanced configuration
- 2.1. Network printer configuration
- 2.2. Configuring Windows print queue permissions
- 2.3. Setup wizard
- 2.4. PaperCut NG Configuration wizard
- 2.5. User sync configuration wizard page
- 2.6. The Mac installer
- 2.7. PaperCut NG Configuration wizard
- 2.8. User sync configuration wizard page
- 2.9. Creating the host user account - part 1
- 2.10. Creating the host user account - part 2
- 2.11. The Novell OES Linux install process
- 2.12. PaperCut NG Configuration wizard
- 2.13. eDirectory/LDAP configuration wizard page
- 2.14. The Linux install process
- 2.15. PaperCut NG Configuration wizard
- 2.16. User sync configuration wizard page
- 2.17. Ensure the advanced popup is enabled
- 2.18. The account selection popup (displaying extra accounts)
- 4.1. Application navigation tabs
- 4.2. The Actions area. Click to perform the action.
- 4.3. Buttons to validate and save settings
- 4.4. The crumb trail highlighting the location
- 4.5. A red status message indicating a validation error
- 4.6. A field highlighted indicating a validation error
- 4.7. Application navigation tabs
- 4.8. Adjusting a user's credit up $10.00
- 4.9. A 40% discount applied to double-sided printing
- 4.10. Printer Filters and Restrictions
- 4.11. A printer disabled for 1 hour
- 4.12. The user client displaying the "Advanced Account Selection Popup"
- 4.13. The user client tool
- 4.14. User 30-day account balance history
- 4.15. Printer utilization chart
- 4.16. Print page history for a single printer
- 4.17. Printer report in PDF
- 4.18. Printer usage log
- 4.19. User account transaction log
- 5.1. PaperCut user client on Mac OS X
- 5.2. PaperCut user web pages
- 5.3. Example of customized user web pages
- 5.4. The user client balance window
- 5.5. The user client's confirmation popup
- 5.6. The user client's standard account selection popup
- 5.7. The user client's advanced account selection popup
- 5.8. PaperCut Client on Mac OS X
- 5.9. PaperCut NG requires Mac OS X v 10.3.9 or later
- 5.10. Connecting to a Windows server
- 5.11. The PCClient share's connection string
- 5.12. Add PCClient as a Login Item
- 5.13. Control-click and open the package contents
- 5.14. Double-click to install the login hook
- 5.15. A user's summary information
- 5.16. Draw a user's attention to their environmental impact
- 5.17. A list of available shared accounts
- 5.18. Printing costs as seen by the user
- 5.19. Internet usage costs as seen by the user
- 5.20. Using a TopUp/Pre-Paid Card
- 5.21. Transferring funds to another user
- 5.22. A user's recent balance transactions
- 5.23. A user's recent printing
- 5.24. A user's recent internet usage
- 5.25. The user's view of jobs pending release
- 5.26. Web Print jobs in progress
- 5.27. Mobile user web tools - summary page
- 5.28. View in Desktop mode link
- 5.29. Mobile user web tools - balance
- 5.30. Mobile user web tools - environmental impact statistics
- 5.31. Mobile user web tools - redeem TopUp/Pre-Paid Card
- 5.32. Mobile user web tools - entering a TopUp/Pre-Paid Card number
- 5.33. The Paper-Less Alliance Desktop Widget
- 5.34. The Environmental Impact Gadget
- 5.35. The Print Balance Gadget
- 6.1. Adding/removing groups
- 6.2. The Group Details screen
- 6.3. Initial settings applied to new users
- 6.4. Setting a user's overdraft to $20.00
- 6.5. User printing disabled using a time-latch
- 6.6. View/edit department history link on User Details page
- 6.7. Department history page with date to change highlighted
- 6.8. View/edit department history link on User Details page
- 6.9. Link to delete a historical department (or office) change.
- 6.10. Department history page after having deleted a historical change
- 7.1. The Template Printer
- 7.2. Copy settings from one printer to others
- 7.3. Printer disabled using a time-latch
- 7.4. Advanced differential charging example
- 7.5. Some of the available printer filters and restrictions
- 7.6. Select "staff" from the list of groups
- 7.7. Adding a new printer group "Type:Color"
- 7.8. Adding an existing printer group
- 7.9. Three cost adjustments defined at the printer level
- 7.10. Cost adjustments displayed in the Advanced Client Popup
- 7.11. Cost adjustments displayed in the Manager Mode Popup
- 7.12. Turning on popup authentication at the user level
- 7.13. PaperCut NG client requesting for authentication
- 7.14. The color detection setting for a printer
- 7.15. Enabling the hardware check
- 7.16. Hardware check adjustment options
- 7.17. Printer properties dialog:
- 7.18. Printer ports dialog:
- 7.19. Add port dialog:
- 7.20. Choose printer port:
- 7.21. Hardware check status
- 7.22. Hardware check log status
- 7.23. An example watermark using variables
- 7.24. Print Job Log showing the PostScript metadata
- 7.25. Enabling watermarking in the Admin Console
- 7.26. Searching job log for signature
b608c7a39f08643768051217f2f5315a - 7.27. Job Log showing an EMF job
- 7.28. Job Log showing a ESC/P2(Epson) job
- 7.29. Failure mode settings
- 7.30. Status of print jobs logged after reconnection
- 7.31. Toner level information on Printer Details screen
- 7.32. Enabling end-user print job refund requests
- 7.33. A [Request Refund] link on the Recent Print Jobs
- 7.34. Sending refund request
- 7.35. Approving a refund request from the Refunds tab in the admin interface.
- 7.36. Overview of user's refund request
- 7.37. Printer refund request user notification options
- 7.38. Defining custom printer fields
- 7.39. Custom printer fields
- 8.1. Selecting a shared account with the User Client popup
- 8.2. Creating a shared account
- 8.3. The template account
- 8.4. Template account settings
- 8.5. Client / Matter Naming Model example
- 8.6. Searching accounts by client name in the client/matter code naming model
- 8.7. Searching accounts by client code in the client/matter code naming model
- 8.8. Searching accounts by matter name in the client/matter code naming model
- 8.9. Searching accounts by matter code in the client/matter code naming model
- 8.10. Project / Phase Naming Model example
- 8.11. Searching accounts by project name or number in the project/phase code naming model
- 8.12. Searching accounts by phase in the project/phase code naming model
- 8.13. Selecting a shared account from the popup
- 8.14. The user's popup settings under User -> User Details
- 8.15. Setting up shared account security
- 8.16. The standard account selection popup
- 8.17. Client popup options defined on a per-user basis
- 8.18. The print job confirmation dialog (no account selection options)
- 8.19. The advanced account selection popup
- 8.20. The manager mode popup
- 8.21. Account selection option to automatically charge to a shared account
- 8.22. Configuration allowing only selection of other user accounts
- 8.23. Popup requesting the user to enter their username and password
- 9.1. An example report displaying different date ranges
- 9.2. Selecting Ad-hoc date ranges and filters for reports
- 9.3. Printer log PDF report
- 9.4. Clickable report icons to run reports in different formats (PDF, HTML, CSV (Excel)).
- 9.5. Filters applied to the shared account print log
- 9.6. The Scheduled Reports page
- 10.1. The Standard Release Station
- 10.2. Manager-mode web-based release station
- 10.3. Web-based release station within the admin pages
- 10.4. End-user web-based interface listing held jobs
- 10.5. All documents easily identifiable by document and machine name
- 10.6. End-user web based release interface options
- 11.1. Single Virtual Queue (High School)
- 11.2. Multiple Virtual Queues (Graphics Department)
- 11.3. Multiple Location Specific Virtual Queues (Large Company)
- 11.4. Find Me Printing and Web Based Release Interfaces
- 11.5. Simple Load Balancing
- 12.1. The Dashboard Page
- 12.2. User/group sync source options
- 12.3. Progress of a user/group synchronization process
- 12.4. On demand user creation options
- 12.5. The list of users and groups granted admin access
- 12.6. The list of users and groups granted admin access
- 12.7. Options for a single system notification
- 12.8. Printer error notification settings
- 12.9. Low toner notification settings
- 12.10. Error level event notification settings
- 12.11. Pending refund request notification settings
- 12.12. Draw a user's attention to their environmental impact
- 13.1. Entering a batch ID
- 13.2. Defining a valid till date
- 13.3. Options to edit the card design
- 13.4. Enable Macros in MS Word 2007
- 13.5. Cards ready for printing
- 13.6. Imported card numbers
- 13.7. Inserting a new logo into a card
- 13.8. Propagate labels button in previous versions of MS Word
- 13.9. Update labels button in MS Word 2007
- 13.10. Using a card
- 14.1. Secondary server reporting back to primary server (application server)
- 14.2. PaperCut NG Architecture - an advanced configuration
- 15.1. Example of how Internet Control calculates time used on the Internet
- 15.2. Application Server, Internet Control module and proxy server all on one system
- 15.3. Application Server installed with Internet Control module, accessing proxy logs remotely
- 15.4. Internet Control service installed on proxy server, Application Server on separate system
- 15.5. Selecting the proxy server type and log file location
- 15.6. Example output from a test parse of proxy server log files
- 15.7. Selecting a security group to allow internet access
- 15.8. Selecting a service account
- 15.9. Example of Internet Control service status when service is running.
- 15.10. Internet usage cost settings
- 15.11. Internet usage cost settings
- 16.1. Customizing the user client link
- 16.2. Customized user client link
- 16.3. A customized end-user web designed for St Mary's Anglican Girls School
- 16.4. A customized end-user web designed for Williamstown High School
- 16.5. Login Page with custom instructions
- 16.6. Customized logo (admin-logo.png) in the administration interface
- 16.7. Customized logo (admin-main-logo.png) in the administration interface
- 16.8. Example custom report header usage
- 17.1. Print Policy Pop-up (as implemented in the Print Policy Recipe)
- 17.2. The print script editor showing a sample script
- 17.3. Example syntax error in a print script
- 17.4. Example runtime error in a print script
- 17.5. Importing a print script recipe
- 17.6. Importing a print script snippet
- 17.7. Print Script Client Prompt with HTML formatting
- 20.1. Web Print architecture overview
- 20.2. Web Print Server status OK
- 20.3. Modifying Adobe Reader X's Protected Mode
- 20.4. The PaperCut Web Print dialog
- 20.5. Web Print Server status OK
- 20.6. Web Print link in the user interface
- 20.7. The front Web Print page before any jobs have been submitted
- 20.8. Customizable Web Print introductory message
- 20.9. Web Print wizard step 1: list of printers available for Web Print
- 20.10. Web Print wizard step 2: selecting the number of copies for a Web Print job
- 20.11. Web Print wizard step 2: account selection options
- 20.12. Web Print wizard step 3: upload a document
- 20.13. Web Print wizard step 3: document upload in progress
- 20.14. List of active Web Print jobs
- 20.15. Web Print settings in the admin interface
- 20.16. Web Print: selecting a printer from the list, which may be replaced with a map or custom list
- 20.17. Web Print: printer selection map with a simple floor plan
- 20.18. Web Print: printer selection map with a simple site plan
- 20.19. Installing the XPS Viewer for Windows Server 2008
- 21.1. Sharing a printer on Mac OS
- 21.2. Accessing the installation URL manually, using Safari
- 21.3. The "Install Profile" dialog, displayed after accessing the installation URL
- 21.4. The PaperCut App for iPad on the home screen
- 21.5. The PaperCut App for iPad (before printing)
- 21.6. Printing from iOS
- 21.7. Printing (PaperCut) app on the home screen
- 21.8. Authenticating to the PaperCut App for AirPrint
- 21.9. The PaperCut App for iPad (after printing)
- 21.10. Printing from iOS
- 21.11. Printing (PaperCut) app on the home screen
- 21.12. Authenticating to the PaperCut App for AirPrint
- 21.13. The account selection dialog in the PaperCut App for AirPrint
- 21.14. The PaperCut App for iPad (after printing)
- 22.1. Web Cashier items
- 22.2. Web Cashier Purchase example
- 22.3. Web Cashier Purchase Acknowledgement Slip
- 22.4. Web Cashier Deposit example
- 22.5. Web Cashier Deposit Acknowledgement Slip
- 22.6. Web Cashier default configuration
- 22.7. Web Cashier user
- 23.1. Stopping the service and setting to Manual startup
- 23.2. Creating a new cluster resource
- 23.3. Cluster service parameters configuration
- 23.4. Stopping the service and setting to Manual startup
- 23.5. Adding a new Generic Service Resource
- 23.6. Cluster service parameters configuration
- 23.7. Adding a new Generic Service Resource
- 23.8. PaperCut Application Server Properties configuration
- 23.9. PaperCut dependencies configuration
- 23.10. Stopping the service and setting to Manual startup
- 25.1. PaperCut NG client requesting authentication
- 26.1. Setting up a printer (direct) on Mac OS 10.5 Server using Jetdirect
- 26.2. Enable IPP on each queue via Server Admin
- 26.3. Setting up a workstation printer on Mac OS 10.5
- 26.4. Printing settings via the Workgroup manager
- 26.5. Add printer appropriate to the container (users, group, or computer)
- 26.6. PaperCut Client on Mac OS X
- 26.7. Add a printer
- 26.8. Option-click for advanced printer addition types
- 26.9. Windows printer via Samba
- 26.10. Connecting to a Windows server
- 26.11. The PCClient share's connection string
- 26.12. Add PCClient as a Login Item
- 26.13. Mac popup authentication dialog requesting username and password
- 26.14. Add a printer
- 26.15. Option-click for advanced printer addition types
- 26.16. Windows printer via SAMBA
- 26.17. Connecting to a Windows server
- 26.18. The PCClient share's connection string
- 26.19. Command-click and open the package
- 26.20. Double-click to install the login hook
- 26.21. Turning on popup authentication at the user level
- 26.22. PaperCut NG client requesting for authentication (Sorry: Windows screen-shot!)
- 26.23. Windows Component: Other Network File and Print Service
- 26.24. Add a printer
- 26.25. Adding an LPR/LPD printer
- 26.26. Connecting to a Windows server
- 26.27. The PCClient share's connection string
- 26.28. Double-click to install the login hook
- 27.1. Turn off simple file sharing
- 27.2. Turn off simple file sharing
- 27.3. Enable perform printing as other user
- 28.1. Internal users options
- 28.2. Web based internal user registration interface
- 28.3. Creating an internal user from the administration interface
- 28.4. Login screen showing the registration link
- 28.5. Changing an internal user password from the administration interface
- 28.6. Changing an internal user password from the user web page
- 29.1. Enabling Multiple Personal Accounts for the first time
- 29.2. Multiple Account Priorities
- 29.3. Separate Cash and Quota accounts
- 29.4. Example of an advanced account setup
- B.1. Disable simple file sharing
- D.1. ISA Server 2004/2006 - Logging tab
- D.2. ISA Server 2004/2006 - Configure Proxy Logging option
- D.3. ISA Server 2004/2006 - Using the W3C log file format
- D.4. ISA Server 2004/2006 - Applying changed log settings
- D.5. ISA Server 2004/2006 - Properties for the internal network
- D.6. ISA Server 2004/2006 - Enabling the HTTP proxy
- D.7. ISA Server 2004/2006 - Creating a new user set
- D.8. ISA Server 2004/2006 - Adding Windows users to a user set
- D.9. ISA Server 2004/2006 - Creating a new access rule
- D.10. ISA Server 2004/2006 - Allowing the HTTP protocol
- D.11. ISA Server 2004/2006 - Setting the internal network as the rule source
- D.12. ISA Server 2004/2006 - Applying changed access rule settings
- E.1. Database growth using the internal database
- E.2. Database growth using a Microsoft SQL Server database
- H.1. Client Popup Confirmation Window
- H.2. Printing balance window showing $10.00 of printing balance
- H.3. Printing balance icon in the system tray
- H.4. Printing denied message
- H.5. Shared Account Selection Popup
- H.6. Printing balance icon in the system tray
- H.7. Printing denied message
- H.8. Login screen
- H.9. Print jobs waiting in a release station
- H.10. Job Log
- H.11. Refunding print job
- H.12. Approving a refund request from the Refunds tab in the admin interface.
- H.13. Overview of user's refund request
- H.14. Balance window showing the Details link
- H.15. Redeem Card page
- H.16. Printing using PDF Creator or XPS Document Writer
- H.17. Web Print link
- H.18. Web Print front page showing active jobs
- H.19. Instructions for using the system
- H.20. Choosing the printer
- H.21. Enter the number of copies
- H.22. Upload a document
List of Tables
- 6.1. Quota schedule times
- 6.2. User Import File Format
- 6.3. User Card/Identity Update File Format
- 7.1. Cost Adjustment Types
- 7.2. User Client Popup Config Keys
- 7.3. Substitution Variables/Macros
- 7.4. Fields available printer refund request user notifications
- 8.1. Shared Account Import File Format
- 9.1. Report Formats
- 9.2. Scheduled reports delivery times
- 9.3. Advanced Reporting Config Keys
- 10.1. Standard Release Station config settings
- 10.2. Standard Release Station modes
- 12.1. Example regular expressions to extract card numbers
- 12.2. Fields available in printing notifications
- 12.3. Fields available in low balance notifications
- 12.4. Fields available in printer error notifications
- 12.5. Fields available in error level event notifications
- 12.6. Fields available in pending refund request notifications
- 12.7. Environmental Impact Reporting
- 13.1. Card Terminology
- 14.1. PaperCut NG services/components
- 15.1. Internet Control Cost Options
- 16.1. User Client Customization Config Keys
- 16.2. Files used to customize the user web pages
- 16.3. Custom login instructions config key
- 16.4. Files used to customize the administration web pages
- 16.5. Text print log file format
- 17.1. Print Workflow Hooks
- 17.2. Job Info Script Reference (
inputs.job) - 17.3. User Info Script Reference (
inputs.user) - 17.4. Client Info Script Reference (
inputs.client) - 17.5. Printer Info Script Reference (
inputs.printer) - 17.6. Utilities Script Reference (
inputs.utils) - 17.7. Job Actions Script Reference (
actions.job) - 17.8. Client Actions Script Reference (
actions.client) - 17.9. Log Actions Script Reference (
actions.log) - 20.1. Web Print Supported Applications and File Formats
- 20.2. Web Print Setup Options (by platform)
- 20.3. Web Print Settings
- 20.4. Files used for custom printer selection in the Web Print wizard
- 20.5. Web Print Config Editor Keys
- 20.6. Web Print Server Config File
- 22.1. Web Cashier Settings
- 22.2. Web Cashier Reports
- 24.1. Secured Application Areas
- 24.2. Standard print commands
- 24.3. Advanced Configuration
- 28.1. Internal User Import File Format
- A.1. XML Web Services Methods
- A.2. User Client command-line options
- A.3. Windows installer command-line options
- A.4. Fields for Importing Print Job Details
- C.1. LDAP Config entries
- C.2. Unix / Open Directory LDAP default settings
- C.3. Novell eDirectory LDAP default settings
- C.4. Active Directory LDAP default settings
- H.1. Web Print Supported Applications and File Formats