17.4 Manual
You are here: Administration > Tools - database, server-command scripting, and APIs (Advanced) > Monitor print system health > Advanced system information URLs

Advanced system URLs

PaperCut MF provides a number of URLs for advanced system health monitoring. These URLs contain JSON attributes so can be used only by monitoring tools that support JSON.

The following types of advanced URLs are provided:

Component summary URLs

You can monitor each type of physical component (such as printers or devices) in your PaperCut MF implementation. The following summary URLs are provided:

Printers URL

The printers URL is:

http://[primary_server]:[port]/api/health/printers

Example:

This URL provides the following JSON attributes:

Object Attribute Description

printers

name

The name of the printer.
 

status

The status of the printer.

 

heldJobsCount

The number of jobs currently held in the print queueA print queue displays information about documents that are waiting to be printed, such as the printing status, document owner, and number of pages to print. You can use the print queue to view, pause, resume, restart, and cancel print jobs.. This value is updated every 10 seconds.

Devices URL

The devices URL is:

http://[primary_server]:[port]/api/health/devices

Example:

This URL provides the following JSON attributes:

Object Attribute Description

devices

name

The name of the device in error.
 

type

The brand of device in error.
 

state

/ status

The status of the device. Valid values are.
 
 

/  statusDescription

A description of the status.
 
 

/  lastJobSeconds

The number of seconds since the last job was processed by the device.
 

hostingServer

Available only if the device is hosted by a Site ServerSite Servers take over the role of a Primary Application Server in the event of network outages. Key roles taken over include authentication, copy and print tracking and Find-Me printing. Site Servers ensure continuous availability of printing resources to support key business functions over unreliable network links or during unplanned network disruptions.. The name of the server hosting the device.

Print Providers URL

The Print Providers (secondary print serverA print server is a system responsible for hosting print queues and sharing printer resources to desktops. Users submit print jobs to a print server rather then directly to the printer itself. A print server can be a dedicated server but on many networks this server also performs other tasks, such as file serving) URL is:

http://[primary_server]:[port]/api/health/print-providers

Example:

This URL provides the following JSON attributes:

Object Attribute Description

printProviders

host

Details of the Print Providers that are offline.
  IP The IP address of the print server.
 

lastContactSeconds

The number of seconds since the Print ProviderA Print Provider is a monitoring service installed on a secondary print server to allow PaperCut to control and track printers. This monitoring component intercepts the local printing and reports the use back to the primary Application Server. was last contacted by the Application ServerAn Application Server is the primary server program responsible for providing the PaperCut user interface, storing data, and providing services to users. PaperCut uses the Application Server to manage user and account information, manage printers, calculate print costs, provide a web browser interface to administrators and end users, and much more..

Mobility Print servers URL

The Mobility Print servers URL is:

http://[primary_server]:[port]/api/health/mobility-print-servers

Example:

Web Print URL

The Web Print server URL is:

http://[primary_server]:[port]/api/health/web-print

Example:

This URL provides the following JSON attributes:

Object Attribute Description

servers

host

The host name of the Site Server.
 

status

The status of the Web Print server.
  upTimeHours The number of hours since the Web Print server was started.
 

lastActivitySeconds

The number of seconds since the Web Print server was last contacted by the Application Server.
  version The version and build number of the Web Print server application.
 

supportedFileTypes

The file types supported by the server:

  • image

  • pdf

  • ms-pwerpoint

  • ms-word

  • ms-excel

  • xps

Site Servers URL

The Site Servers URL is:

http://[primary_server]:[port]/api/health/site-servers

Example:

This URL provides the following JSON attributes:

Object Attribute Description

siteServers

serverName

The server name of the Site Server.
 

host

The host name of the Site Server.
 

online

Whether the Site Server is online (true) or offline (false).
 

lastContactSeconds

The number of seconds since the Site Server was last contacted by the Application server.
 

devicesHosted

The number of devices hosted by the Site Server.
 

version

The version of the Site Server application.

Base system health URL

The base system health URL is:

http://[primary_server]:[port]/api/health/

This URL provides JSON attributes for the following components in your PaperCut MF implementation:

  • Application Server

  • Database

  • Devices

  • Printers

  • License

  • Print Providers

  • Mobility Print servers

  • Site Servers

  • Web Print servers

Example:

For an example of this URL, click the image below:

This URL provides the following JSON attributes:

Object Attribute Description

applicationServer

systemInfo

 
          /  version

The PaperCut MF release number, build number, and the date on which the build was created.
 

        /   operatingSystem

The full name and version number of the operating system on the Application Server.
 

        /   processors

The number of servers on the Application Server.
 

        /   architecture

The type of Application Server processor.
 

systemMetrics

  
          /   diskSpaceFreeMB

The number of Megabytes (MB) of available disk space on the Application Server.
 

        /   diskSpaceTotalMB

The total number of Megabytes (MB) on the Application Server.
 

        /   diskSpaceUsedPercentage

The percentage of the Application Server disk space that has been used.
 

        /   jvmMemoryMaxMB

The number of Megabytes (MB) of Java Virtual Machine (JVM) memory on the Application Server.
 

        /   jvmMemoryUsedMB

The number of Megabytes (MB) of Java Virtual Machine (JVM) memory on the Application Server that is currently in use.
 

        /   jvmMemoryUsedPercentage

The percentage of the available Megabytes (MB) of Java Virtual Machine (JVM) memory on the Application Server that is currently in use.
 

        /   uptimeHours

The number of hours since the Application Server was started.
 

        /   processCpuLoadPercentage

The percentage of the Application CPU load used to run processes.
 

        /   systemCpuLoadPercentage

The current Application Server CPU load as a percentage.

 

        /   gcTimeMilliseconds

The number of milliseconds spent performing Java garbage collection since the Application Server was started.
 

        /   gcExecutions

The number of Java garbage collections since the Application Server was started.
 

        /   threadCount

The maximum number of simultaneous requests the Application Server can handle.

database

totalConnections

The total number of available connections to the Application Server database.
 

activeConnections

The number of connections to the Application Server database currently being used.
 

timeToConnectMilliseconds

The average time (in milliseconds) to connect to the Application Server database.
 

timeToQueryMilliseconds

The average time (in milliseconds) to query the Application Server database.
 

status

The status of the database connection.

devices

count

The total number of devices in the fleet.
 

inErrorCount

The number of devices in error.
 

inErrorPercentage

The percentage of devices in error.
 

inError

  
          /   name

The name of the device in error.
 

        /   status

The status of the device in error.

The Per device URLs provide more detail about each device.
 

        /   hostingServer

Available only if the device is hosted by a Site Server. The name of the server hosting the device in error.

printers

inErrorCount

The number of printers in error.
 

inErrorPercentage

The percentage of printers in error.
 

count

The total number of printers in the fleet.
 

inError

  
          /   name

The name of the printer in error.
 

        /   status

The status of the printer in error.

The Printers URL provides more detail about each device.
 

        /   hostingServer

Available only if the printer is hosted by a Site Server. The name of the server hosting the device.
 

heldJobsCountTotal

 The total number of jobs currently held in all print queues.
 

heldJobsCountMax

The maximum number of jobs currently held in any print queue.
 

heldJobsCountAverage

The average number of jobs that are currently held in print queues.

license

valid

Whether or not the Application Server license is valid.
 

licenseRemainingDays

The number of days remaining before the current Application Server license expires.
 

users

  
          /   used

The number of user licenses currently in use.
 

        /   licensed

The total number of user licenses purchased.
 

        /   remaining

The number of user licenses currently available. This is equal to the licensed value less the used value.
 

siteServers

  
          /   used

The number of Site Server licenses currently in use.
 

        /   licensed

The total number of Site Server licenses purchased.
 

        /   remaining

The number of Site Server licenses currently available. This is equal to the licensed value less the used value.
 

advancedClient

  
          /   used

The number of advanced client licenses currently in use.
 

        /   licensed

The total number of advanced client licenses purchased.
 

        /   remaining

The number of advanced client licenses currently available. This is equal to the licensed value less the used value.
 

devices

  
          /   used

The number of device licenses currently in use.
 

        /   licensed

The total number of device licenses purchased.
 

        /   remaining

The number of device licenses currently available. This is equal to the licensed value less the used value.
 

paymentGateway

  
          /   used

The number of Payment Gateway licenses currently in use.
 

        /   licensed

The total number of Payment Gateway licenses purchased.
 

        /   remaining

The number of Payment Gateway licenses currently available. This is equal to the licensed value less the used value.

printProviders

count

The total number of Print Providers installed.

Note:

Print Provider monitoring is not available for Print Providers installed on Windows desktops.
 

offlineCount

The number of Print Providers that are currently offline. A Print Provider is considered offline when it has been offline for 2 minutes or more.

Note:

Print Provider monitoring is not available for Print Providers installed on Windows desktops.
 

offlinePercentage

The percent of Print Providers that are currently offline.

Note:

Print Provider monitoring is not available for Print Providers installed on Windows desktops.
 

offline

  
          /   host

Details of the Print Providers that are offline.

Note:

Print Provider monitoring is not available for Print Providers installed on Windows desktops.
 

        /   IP

The IP address of the print server.

Note:

Print Provider monitoring is not available for Print Providers installed on Windows desktops.
 

        /   lastContactSeconds

The number of seconds since the Print Provider was last contacted by the Application Server.

Note:

Print Provider monitoring is not available for Print Providers installed on Windows desktops.

mobilityPrintServers

count

The total number of Mobility Print servers.
 

offlineCount

The number of Mobility Print servers that are currently offline. A Mobility Print server is considered offline when it has been offline for 130 seconds or more.
 

offlinePercentage

The percent of Mobility Print servers that are currently offline.
 

offline

  
          /   host

Details of the Mobility Print server that are offline.
 

        /   lastContactSeconds

The number of seconds since the Mobility Print server was last contacted by the Application Server.
          /   status

The status of the Mobility Print server. Valid statuses are:

  • OK—the Mobility Print server is functioning as expected.

  • ERROR—the Mobility Print server is in error.

  • WARNING—the Mobility Print server has a warning, for example, Ghost trap is missing.

  • OFFLINE—the Mobility Print server has not been contactable for 130 seconds or more.
          /   adminLink

The URL of the Mobility Print server Admin interface.

siteServers

count

The total number of Print Providers installed.
 

offlineCount

The number of Print Providers that are currently offline.
 

offlinePercentage

The percent of Print Providers that are currently offline.
 

offline

  
          /   serverName

The server name of the offline Print Providers.
 

        /   host

The host name of the offline Print Providers.
 

        /   lastContactSeconds

The number of seconds since the Print Provider was last contacted by the Application server.

webPrint

count

The total number of Web Print servers.
 

offlineCount

The number of Web Print servers that are currently offline.
 

offlinePercentage

The percent of Web Print servers that are currently offline.
 

offline

  
 

        /   host

The host name of the offline Web Print server.
          /   status

The status of the Web Print server. Valid statuses are:

  • OK—the Web Print server is functioning as expected.

  • ERROR—the Web Print server is in error.

  • STOPPED—the Web Print server has been stopped by a SysAdmin.
          /   uptimeHours The number of hours since the Web Print server was started.
          /   version The version and build number of the Web Print server application.
 

        /   supportedFileTypes

The file types supported by the server:

  • image

  • pdf

  • ms-pwerpoint

  • ms-word

  • ms-excel

  • xps
 

jobsPending

 The number of jobs currently in the Web Print queue.

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PaperCut MF version 17.4