Contents
| Introduction | 
                                                         | 
                                                
| About This Guide | 
                                                         | 
                                                
| Using this manual | 
                                                         | 
                                                
| Expectations & prerequisites | 
                                                         | 
                                                
| Terminology used in this document | 
                                                         | 
                                                
| What is PaperCut MF? | 
                                                         | 
                                                
| How does PaperCut MF work? | 
                                                         | 
                                                
| The Top-Ten Hidden Features! | 
                                                         | 
                                                
| Example user information sheets | 
                                                         | 
                                                
| Example 1: Printing with the popup confirmation window | 
                                                         | 
                                                
| Example 2: Printing with shared accounts (for staff) | 
                                                         | 
                                                
| Example 3: Printing using a Release Station | 
                                                         | 
                                                
| Example 4: Refunding a print job (for staff) | 
                                                         | 
                                                
| Example 5: Adding credit using a TopUp/Pre-Paid Card | 
                                                         | 
                                                
| Example 6: Printing from a wireless network or laptop (Web Print) | 
                                                         | 
                                                
| Licensing and support | 
                                                         | 
                                                
| Installing a license | 
                                                         | 
                                                
| Technical support & further information | 
                                                         | 
                                                
| End User License Agreement (EULA) | 
                                                         | 
                                                
| Installation | 
                                                         | 
                                                
| Implementation by example | 
                                                         | 
                                                
| Scenario: The small school | 
                                                         | 
                                                
| Scenario: The large school | 
                                                         | 
                                                
| Scenario: The university | 
                                                         | 
                                                
| Scenario: The small business | 
                                                         | 
                                                
| Scenario: The medium to large business | 
                                                         | 
                                                
| Scenario: The public library or Internet cafe/kiosk | 
                                                         | 
                                                
| Capacity planning | 
                                                         | 
                                                
| Database sizing and growth | 
                                                         | 
                                                
| Print archives sizing and growth | 
                                                         | 
                                                
| Network bandwidth planning | 
                                                         | 
                                                
| Manage large client billing databases | 
                                                         | 
                                                
| Installation on Windows | 
                                                         | 
                                                
| Quick install: Windows | 
                                                         | 
                                                
| Running in a Workgroup environment | 
                                                         | 
                                                
| Option 1: Common username and passwords on all systems | 
                                                         | 
                                                
| Option 2: Authenticating via popup | 
                                                         | 
                                                
| Installation on Mac | 
                                                         | 
                                                
| Quick install: Apple Mac | 
                                                         | 
                                                
| Mac printing in detail | 
                                                         | 
                                                
| Mac hosted print queues for OS 10.8+ | 
                                                         | 
                                                
| Windows hosted print queues | 
                                                         | 
                                                
| Installation on Linux (CUPS and Samba) | 
                                                         | 
                                                
| Quick install: Linux (CUPS and/or Samba) | 
                                                         | 
                                                
| PaperCut MF on Linux | 
                                                         | 
                                                
| The installation process | 
                                                         | 
                                                
| Advanced configuration & logs | 
                                                         | 
                                                
| Backups & system management | 
                                                         | 
                                                
| User directory and authentication | 
                                                         | 
                                                
| Unix command-line Release Station client | 
                                                         | 
                                                
| Remove PaperCut MF from a Linux server | 
                                                         | 
                                                
| Linux FAQ | 
                                                         | 
                                                
| Installation on Novell OES Linux (iPrint) | 
                                                         | 
                                                
| Quick install: Novell OES Linux (iPrint) | 
                                                         | 
                                                
| Testing the installation | 
                                                         | 
                                                
| Advanced implementation | 
                                                         | 
                                                
| Multi-Server and Multi-Site Deployments | 
                                                         | 
                                                
| Resiliency with Site Servers | 
                                                         | 
                                                
| Technical overview | 
                                                         | 
                                                
| Offline operations | 
                                                         | 
                                                
| Install a Site Server | 
                                                         | 
                                                
| Common questions about Site Servers | 
                                                         | 
                                                
| Configuring secondary print servers and locally attached printers | 
                                                         | 
                                                
| Configure a Windows secondary print server | 
                                                         | 
                                                
| Configure a Macintosh secondary print server | 
                                                         | 
                                                
| Configure a Linux or Novell iPrint secondary print server | 
                                                         | 
                                                
| Print monitoring architecture | 
                                                         | 
                                                
| Multiple print servers | 
                                                         | 
                                                
| Automating secondary server deployment on Windows | 
                                                         | 
                                                
| Configuring Direct Printing | 
                                                         | 
                                                
| Install the Direct Print Monitor | 
                                                         | 
                                                
| Install the Direct Print Monitor on Windows computers | 
                                                         | 
                                                
| Install the Direct Print Monitor on a Macintosh computer | 
                                                         | 
                                                
| Install the Direct Print Monitor on a Linux computer | 
                                                         | 
                                                
| Link direct print queues to a printer | 
                                                         | 
                                                
| View linked print queues | 
                                                         | 
                                                
| Link a print queue to a printer | 
                                                         | 
                                                
| Unlink a print queue from a printer | 
                                                         | 
                                                
| Configure a directly connected printer | 
                                                         | 
                                                
| Configure Find-Me Printing for directly connected printers | 
                                                         | 
                                                
| Clustering and high availability | 
                                                         | 
                                                
| Microsoft Failover Cluster Manager (MSFCM) on Windows server 2012/2016 | 
                                                         | 
                                                
| Microsoft Failover Cluster Manager (MSFCM) on Windows 2008 R2 | 
                                                         | 
                                                
| Microsoft Cluster Server (MSCS) on Windows | 
                                                         | 
                                                
| Virtual Machine clustering | 
                                                         | 
                                                
| Veritas Cluster Server (VCS) on Windows | 
                                                         | 
                                                
| Novell Cluster Services (NCS) on Novell OES Linux | 
                                                         | 
                                                
| Client/workstation configuration | 
                                                         | 
                                                
| Deployment on an external database (RDBMS) | 
                                                         | 
                                                
| Upsize to an external RDBMS | 
                                                         | 
                                                
| Configuring Microsoft SQL Express | 
                                                         | 
                                                
| Configuring Microsoft SQL Server | 
                                                         | 
                                                
| Configuring MySQL | 
                                                         | 
                                                
| Configuring Oracle (and Oracle Express Edition) | 
                                                         | 
                                                
| Web browser Single Sign-on (SSO) | 
                                                         | 
                                                
| Plan for web SSO Implementation | 
                                                         | 
                                                
| Configure web SSO | 
                                                         | 
                                                
| Advanced LDAP Configuration | 
                                                         | 
                                                
| LDAP Server Default Configuration | 
                                                         | 
                                                
| Print authentication | 
                                                         | 
                                                
| About authentication and printing | 
                                                         | 
                                                
| Handling unauthenticated (non-domain) laptops | 
                                                         | 
                                                
| The authentication cookbook - recipes by example | 
                                                         | 
                                                
| PaperCut LPD service | 
                                                         | 
                                                
| The PaperCut LPD service | 
                                                         | 
                                                
| User Client | 
                                                         | 
                                                
| Install the User Client on Windows | 
                                                         | 
                                                
| Install the User Client on Mac OS X | 
                                                         | 
                                                
| Install the User Client on Linux and Unix | 
                                                         | 
                                                
| Tour | 
                                                         | 
                                                
| Navigation | 
                                                         | 
                                                
| Sections | 
                                                         | 
                                                
| Basic user operations | 
                                                         | 
                                                
| Basic printer operations | 
                                                         | 
                                                
| Client software | 
                                                         | 
                                                
| Interface levels | 
                                                         | 
                                                
| Assigning administrator level access | 
                                                         | 
                                                
| Charting, statistics, reports and logs | 
                                                         | 
                                                
| Configuration | 
                                                         | 
                                                
| Services for Users | 
                                                         | 
                                                
| User Client | 
                                                         | 
                                                
| User web interface | 
                                                         | 
                                                
| Environmental Dashboard / Windows Live Tiles | 
                                                         | 
                                                
| Windows Live Tile installation | 
                                                         | 
                                                
| Using Environmental Dashboard on other browsers/platforms | 
                                                         | 
                                                
| Mobile User web interface | 
                                                         | 
                                                
| Gadgets/widgets and more... | 
                                                         | 
                                                
| Advanced user management | 
                                                         | 
                                                
| Groups in PaperCut MF | 
                                                         | 
                                                
| Set new user creation rules | 
                                                         | 
                                                
| Set up quota allocations | 
                                                         | 
                                                
| Set overdraft limits | 
                                                         | 
                                                
| Enable username aliasing | 
                                                         | 
                                                
| Maintain office/department history | 
                                                         | 
                                                
| Disable printing for a user | 
                                                         | 
                                                
| User card and ID numbers | 
                                                         | 
                                                
| Bulk user operations | 
                                                         | 
                                                
| Batch import and update user data | 
                                                         | 
                                                
| User management FAQs | 
                                                         | 
                                                
| Printing solutions for guests and anonymous users | 
                                                         | 
                                                
| Internal users (users managed by PaperCut MF) | 
                                                         | 
                                                
| Anonymous guest printing | 
                                                         | 
                                                
| Multiple personal accounts | 
                                                         | 
                                                
| Why use multiple personal accounts? | 
                                                         | 
                                                
| Configure multiple personal accounts | 
                                                         | 
                                                
| Configuration examples | 
                                                         | 
                                                
| Shared accounts | 
                                                         | 
                                                
| Create a shared account | 
                                                         | 
                                                
| Search for a shared account | 
                                                         | 
                                                
| Account naming guidelines | 
                                                         | 
                                                
| The account selection popup | 
                                                         | 
                                                
| Grant access to the account selection popup | 
                                                         | 
                                                
| Batch import and update shared account | 
                                                         | 
                                                
| Synchronize shared accounts with external source | 
                                                         | 
                                                
| Bulk shared account operations | 
                                                         | 
                                                
| Allocate a shared account quota | 
                                                         | 
                                                
| Apply a cost multiplier to a shared account | 
                                                         | 
                                                
| Advanced shared account options | 
                                                         | 
                                                
| Account selection in non-domain environments (Workgroups) | 
                                                         | 
                                                
| Advanced printer management | 
                                                         | 
                                                
| Add and remove/delete/ignore printers | 
                                                         | 
                                                
| The template printer | 
                                                         | 
                                                
| Copy printer settings | 
                                                         | 
                                                
| Rename a printer | 
                                                         | 
                                                
| Disable printers with time latches | 
                                                         | 
                                                
| Set up differential charging | 
                                                         | 
                                                
| Using Print filters: conversions and restrictions | 
                                                         | 
                                                
| Manage printer groups | 
                                                         | 
                                                
| Define cost adjustments | 
                                                         | 
                                                
| Popup authentication | 
                                                         | 
                                                
| Set the color detection method | 
                                                         | 
                                                
| Validate page counts using hardware checks | 
                                                         | 
                                                
| Watermarking/job annotation | 
                                                         | 
                                                
| Behavior on server connection failures | 
                                                         | 
                                                
| Toner Levels (for supported printers) | 
                                                         | 
                                                
| Refund print jobs | 
                                                         | 
                                                
| Define custom printer fields | 
                                                         | 
                                                
| Extract usernames in enterprise print environments (e.g. SAP, Unix) | 
                                                         | 
                                                
| Printer FAQs | 
                                                         | 
                                                
| Find-Me printing and printer load balancing | 
                                                         | 
                                                
| Find-Me printing | 
                                                         | 
                                                
| Global Print Driver | 
                                                         | 
                                                
| Requirements for job redirection (load balancing or Find-Me printing) | 
                                                         | 
                                                
| Advanced configuration | 
                                                         | 
                                                
| Printer load balancing | 
                                                         | 
                                                
| Find-Me printing and printer load balancing FAQ | 
                                                         | 
                                                
| Hold/release queues & Print Release Stations | 
                                                         | 
                                                
| Release Station interfaces | 
                                                         | 
                                                
| Hold/release usage scenarios | 
                                                         | 
                                                
| Install a Release Station | 
                                                         | 
                                                
| Install a Release Station on Windows | 
                                                         | 
                                                
| Install a Release Station on a Mac | 
                                                         | 
                                                
| Configure a Release Station | 
                                                         | 
                                                
| Prevent jobs being released when a printer/device is in error | 
                                                         | 
                                                
| Prevent jobs being released from an MFD Release Station when a device is in error | 
                                                         | 
                                                
| Prevent jobs being released from a Standard Release Station when a printer is in error | 
                                                         | 
                                                
| Prevent jobs being released from a web-based Release Station when a printer is in error | 
                                                         | 
                                                
| Frequently Asked Questions: Prevent jobs being released when a printer is in error | 
                                                         | 
                                                
| Configure mobile print release | 
                                                         | 
                                                
| Copier integration | 
                                                         | 
                                                
| Overview | 
                                                         | 
                                                
| Setup | 
                                                         | 
                                                
| Device List and statuses | 
                                                         | 
                                                
| Manage copiers | 
                                                         | 
                                                
| Authentication methods | 
                                                         | 
                                                
| About filters and restrictions | 
                                                         | 
                                                
| Advanced configuration | 
                                                         | 
                                                
| Release Stations and Find Me Printing | 
                                                         | 
                                                
| Configure Secure Print Release | 
                                                         | 
                                                
| Configure Secure Print Release with Find-Me printing | 
                                                         | 
                                                
| Configure Secure Print Release with load balancing | 
                                                         | 
                                                
| Configure Secure Print Release to support multiple operating systems | 
                                                         | 
                                                
| Prevent jobs from being released from an MFD Release Station when a device is in error | 
                                                         | 
                                                
| Frequently Asked Questions: Prevent jobs being released when a printer is in error | 
                                                         | 
                                                
| Integrated Scanning | 
                                                         | 
                                                
| Introduction | 
                                                         | 
                                                
| Prepare for Integrated Scanning implementation | 
                                                         | 
                                                
| Set up Integrated Scanning | 
                                                         | 
                                                
| Advanced configuration | 
                                                         | 
                                                
| Reporting | 
                                                         | 
                                                
| Substitution variables/macros | 
                                                         | 
                                                
| XML metadata file | 
                                                         | 
                                                
| Mobile & BYOD printing | 
                                                         | 
                                                
| Mobility Print | 
                                                         | 
                                                
| Google Cloud Print | 
                                                         | 
                                                
| Email to Print | 
                                                         | 
                                                
| Web Print (driver-less printing via a web browser) | 
                                                         | 
                                                
| Set up Web Print | 
                                                         | 
                                                
| Set up Web Print: Default mode | 
                                                         | 
                                                
| Set up Web Print: Sandbox mode | 
                                                         | 
                                                
| Enable Web Print on a printer | 
                                                         | 
                                                
| Configure Web Print (optional) | 
                                                         | 
                                                
| Modify default Web Print settings | 
                                                         | 
                                                
| Create a Web Print printer map or custom printer list | 
                                                         | 
                                                
| Advanced Web Print configuration | 
                                                         | 
                                                
| Submit a Web Print job | 
                                                         | 
                                                
| Scaling your Web Print environment | 
                                                         | 
                                                
| Add or remove a Web Print server | 
                                                         | 
                                                
| Monitor a Web Print server | 
                                                         | 
                                                
| Troubleshooting Web Print problems | 
                                                         | 
                                                
| Install the XPS Viewer | 
                                                         | 
                                                
| iOS printing (iPad & iPhone) | 
                                                         | 
                                                
| Mobile Print Release—releasing print jobs on your mobile | 
                                                         | 
                                                
| Mobile web client | 
                                                         | 
                                                
| Self association for emails and email verification/validation | 
                                                         | 
                                                
| TopUp/Pre-Paid Cards | 
                                                         | 
                                                
| The card system | 
                                                         | 
                                                
| Create new cards | 
                                                         | 
                                                
| Redeem a card | 
                                                         | 
                                                
| Reports | 
                                                         | 
                                                
| Report types | 
                                                         | 
                                                
| Report formats | 
                                                         | 
                                                
| Generate filtered reports | 
                                                         | 
                                                
| Schedule and email reports | 
                                                         | 
                                                
| Advanced reporting options | 
                                                         | 
                                                
| Central Reports | 
                                                         | 
                                                
| Prerequisites for Central Reports | 
                                                         | 
                                                
| Set up Central Reports | 
                                                         | 
                                                
| Run Central Reports | 
                                                         | 
                                                
| Advanced scripting (print scripting) | 
                                                         | 
                                                
| Print script API reference | 
                                                         | 
                                                
| Advanced customization | 
                                                         | 
                                                
| Customize the Login page | 
                                                         | 
                                                
| Customize the Admin web interface | 
                                                         | 
                                                
| Customize the User web interface | 
                                                         | 
                                                
| Customize the User Client | 
                                                         | 
                                                
| Customize Mobile Print Release | 
                                                         | 
                                                
| Customize report headers | 
                                                         | 
                                                
| Limit the list of interface languages/translations | 
                                                         | 
                                                
| Data access and custom reports | 
                                                         | 
                                                
| Automation and scripting | 
                                                         | 
                                                
| Custom user directory information providers | 
                                                         | 
                                                
| Enable ports 80 (HTTP) and 443 (HTTPS) | 
                                                         | 
                                                
| Web Cashier | 
                                                         | 
                                                
| Set up Web Cashier | 
                                                         | 
                                                
| Assign Web Cashier admin permissions | 
                                                         | 
                                                
| Process purchases | 
                                                         | 
                                                
| Deposit funds in a Web Cashier account | 
                                                         | 
                                                
| View Web Cashier order history | 
                                                         | 
                                                
| Customize the Web Cashier interface text | 
                                                         | 
                                                
| Generate a Web Cashier report | 
                                                         | 
                                                
| Advanced: Apply a regular expression to convert a card number | 
                                                         | 
                                                
| Print Archiving (viewing and content capture) | 
                                                         | 
                                                
| Technical overview: How does archiving work? | 
                                                         | 
                                                
| Set up Print Archiving | 
                                                         | 
                                                
| Advanced archiving options and features | 
                                                         | 
                                                
| Troubleshooting and known limitations | 
                                                         | 
                                                
| Administration | 
                                                         | 
                                                
| System management | 
                                                         | 
                                                
| The dashboard | 
                                                         | 
                                                
| Synchronize user and group details | 
                                                         | 
                                                
| Synchronize user and group details with Active Directory | 
                                                         | 
                                                
| Synchronize user and group details with LDAP | 
                                                         | 
                                                
| Manually synchronize with a user directory | 
                                                         | 
                                                
| On demand user creation | 
                                                         | 
                                                
| Assign administrator level access | 
                                                         | 
                                                
| Set up system notifications and emails | 
                                                         | 
                                                
| Configure email | 
                                                         | 
                                                
| Configure system notifications | 
                                                         | 
                                                
| Manage system backups | 
                                                         | 
                                                
| Set system security options | 
                                                         | 
                                                
| Change the Application Server ports | 
                                                         | 
                                                
| Enforce HTTPS communication | 
                                                         | 
                                                
| Restrict access to the Application Server | 
                                                         | 
                                                
| Change the web session inactivity timeout | 
                                                         | 
                                                
| Change the environmental impact reference values | 
                                                         | 
                                                
| Set privacy options | 
                                                         | 
                                                
| Using the Config Editor | 
                                                         | 
                                                
| Logging | 
                                                         | 
                                                
| Server management | 
                                                         | 
                                                
| Change the server address | 
                                                         | 
                                                
| Change the network interface that PaperCut listens on | 
                                                         | 
                                                
| Override the "Host" header for redirects | 
                                                         | 
                                                
| Tools - database, server-command scripting, and APIs (Advanced) | 
                                                         | 
                                                
| Server commands (server-command) | 
                                                         | 
                                                
| Database tool (db-tools) | 
                                                         | 
                                                
| The XML Web Services API | 
                                                         | 
                                                
| Generate an SSL/HTTPS key | 
                                                         | 
                                                
| Customize the PaperCut MF self-signed certificate | 
                                                         | 
                                                
| Use a certificate signed by a trusted authority | 
                                                         | 
                                                
| Purchase and install a trusted SSL certificate | 
                                                         | 
                                                
| Use an existing trusted SSL certificate specifically for PaperCut MF | 
                                                         | 
                                                
| Use an existing IIS certificate | 
                                                         | 
                                                
| Renew an SSL certificate | 
                                                         | 
                                                
| Advanced customization | 
                                                         | 
                                                
| Troubleshoot SSL/HTTPS key generation | 
                                                         | 
                                                
| Configure the User Client using the command-line | 
                                                         | 
                                                
| Stop and start the Application Server | 
                                                         | 
                                                
| Automate installation on Windows | 
                                                         | 
                                                
| Import print job details | 
                                                         | 
                                                
| Monitor print system health | 
                                                         | 
                                                
| PaperCut system health monitoring overview | 
                                                         | 
                                                
| Examples: Monitoring system health | 
                                                         | 
                                                
| Example 1: Overall print system health monitoring | 
                                                         | 
                                                
| Example 2: Printer health monitoring | 
                                                         | 
                                                
| Example 3: Advanced system health monitoring | 
                                                         | 
                                                
| Configure PaperCut MF system health monitoring | 
                                                         | 
                                                
| Discover the System Health interface authorization key | 
                                                         | 
                                                
| Discover the printer and device status URLs | 
                                                         | 
                                                
| System Health interface reference | 
                                                         | 
                                                
| Status summary URLs | 
                                                         | 
                                                
| Status per printer and per device URLs | 
                                                         | 
                                                
| Status per Web Print application | 
                                                         | 
                                                
| Advanced system statistics URLs | 
                                                         | 
                                                
| Advanced system information URLs | 
                                                         | 
                                                
| PDL transform language | 
                                                         | 
                                                
| Upgrading | 
                                                         | 
                                                
| Upgrade from a previous version | 
                                                         | 
                                                
| Upgrade from PaperCut Quota | 
                                                         | 
                                                
| Troubleshooting & technical FAQ's | 
                                                         |