Renaming a printer

To uniquely identify a print queueA print queue displays information about documents that are waiting to be printed, such as, the printing status, document owner, and number of pages to print. You can use the print queue to view, pause, resume, restart, and cancel print jobs. PaperCut MF uses a combination of the hostname the print queue is hosted on and the printer's queue name. If either of these change, for example, because if the print queue is renamed, or because the print queue was migrated to a new print serverA print server is a system responsible for hosting print queues and sharing printer resources to desktops. Users submit print jobs to a print server rather then directly to the printer itself. A print server can be a dedicated server but on many networks this server also performs other tasks, such as, file serving, then a new entry is created for the Printer List. Future print logs are tracked against the new printer name, and the old printer name is still available along with all its logs.

In some cases this is the desired behavior. In other cases, you might prefer to rename the "old" printer to its new name so that logs and settings are maintained.

To rename a printer, log in to the Admin web interface and:

1. Click the Printers tab.

   The Printer List page is displayed.

2. Select a printer.

   The Printer Details - Summary page is displayed.

3. In the Actions menu, click Rename this printer.

4. Enter the new server and print queue name.

   

   Important:

   The print queue name might not be the same as the print queue's share name. On Windows the print queue name is displayed in Control Panel > Printers . On Mac the print queue name is displayed on the printer's Printer Info sheet under Name & Location > Queue Name . Take care to enter the name exactly as it is displayed in the OS, as case is important.

5. If there is already a printer with the chosen name, for example, because the print queue has already been renamed in the OS and was automatically added to PaperCut MF, select the If a printer with the new name already exists, delete and replace it check box.

6. Click Apply.

7. Perform a test print to ensure that printing is logged under the new name.